Problem Statement

Create a user-centric mobile app for electric vehicle (EV) charging and parking to enhance the user experience. The app should integrate charging station locations, provide a smooth charging experience, and offer smart parking functionalities in a sustainable and efficient manner.

Why Is This Important?

• Rising EV Adoption: As electric vehicles become more popular, there's an increased need for effective charging and parking solutions. Current infrastructure often falls short, making it challenging for users to find available chargers and park near them.
• Charging Anxiety: EV owners frequently worry about locating available charging stations, especially in new locations. Real-time updates on station availability are essential for alleviating this concern and helping users make informed decisions.

The goals of the project were:

• Enhance User Experience: Design a user-centric app for EV charging and parking.
• Integrate Key Features: Include real-time updates, payment integration, and smart parking.
• Improve Efficiency: Streamline the charging and parking process.
• Promote Sustainability: Offer educational content and incentives for eco-friendly practices.
• Ensure Accessibility: Design an intuitive interface and consider diverse user needs.

User Persona

• Eco-Conscious Commuter:
  • Problem: Hard to find charging spots, inaccurate data
  • Pains: Limited options, sustainability concerns
  • Goals: Easy station locating, remote monitoring
  • Benefits: Saves time, eco-friendly practices
  • Barriers: Unreliable data, navigation issues
• Busy Professional:
  • Problem: Needs quick, reliable solutions
  • Pains: Limited time, payment hassles
  • Goals: Fast reservations, easy charging
  • Benefits: Saves time, seamless payments
  • Barriers: Complex interface, app issues
• Tech-Savvy Early Adopter:
  • Problem: Wants advanced features, tech integration
  • Pains: Outdated app, compatibility issues
  • Goals: Detailed stats, flexibility
  • Benefits: Customization, real-time updates
  • Barriers: Integration, learning curve

Primary Research Insights

To gather user insights, I circulated a Google Form to 10 EV owners and also used ChatGPT to simulate user experiences. Link to form